Your Privacy

Medicines R Us Respects Your Privacy

Thank you for choosing Medicines R Us. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Privacy Act 1993, Australian Consumer Law, and other relevant regulations.

Information We Collect

1. Personal Information: We collect personal information such as your name, address, email, and payment details when you purchase from our website. This information is essential for processing your transactions, delivering the products and services you have requested, and maintaining our high standard of customer service.

2. Cookies: We use cookies to improve your experience on our website. These cookies help us understand how you use our site and enable us to enhance your user experience. You can adjust your browser's settings to decline cookies, but this may impact your ability to fully utilize our site.

How We Use and Share Your Information

• To Provide Services: We use your information to process your orders, communicate with you about your purchases, and address any customer service issues.
• For Internal Analysis and Improvement: We analyze aggregated, non-identifiable data to enhance our website and services.
• Compliance with Australian Consumer Law: In adherence to ACL guidelines, we ensure that your personal information is not misused, lost, accessed, or disclosed without authorization. We also provide clear information about how we collect, use, and store your data.

Your Consumer Rights Under the ACL

• Transparency: We are transparent about the data we collect and how we use it, ensuring you are informed at every step.
• Access and Correction: You have the right to access the personal information we hold about you and request correction if it is inaccurate, incomplete, or outdated.
• Complaints: If you believe that your privacy has been breached or your consumer rights under the ACL are not respected, you can lodge a complaint with us, and we will address it promptly and in accordance with the law.

Changes to This Policy

We will update this policy to reflect changes in our practices or relevant laws and will communicate any significant changes through our website. Your continued engagement with our website after such updates will constitute your agreement to the amended policy.

Contact Us

For any questions or concerns regarding your privacy, your rights under the Australian Consumer Law, or our privacy practices, please contact us at info@medicinesrus.com.au.

Acknowledgment and Consent

By using the Medicines R Us website, you acknowledge you have read this privacy policy and consent to our data practices as described. You also acknowledge your rights under the Australian Consumer Law regarding the handling of your personal information.

Effective Date: January 1, 2024